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Blue Diamond

Blue Diamond Growers Cut Leave Processing to Under One Day

One Platform Replaces Manual Leave Tracking Across Three Sites

Key Achievements

  • Cut full leave processing time to under one day, from intake to finalized notice
  • Replaced three separate site-by-site paper filing systems with one centralized platform
  • Automated state-specific compliance for out-of-state employees, eliminating manual statute research


  • Simplified intermittent leave tracking, the hardest leave type to manage manually
  • Gave employees direct, self-service visibility   into leave balances    and status

Background

Blue Diamond Growers is a multi-site manufacturing employer, operating across three sites with employees working under multiple state leave law jurisdictions.

Tina Machado, Sr. Benefits Analyst, managed leave of absence tracking for Blue Diamond Growers by herself before Pulpstream, handling both intermittent and continuous leave for the entire company across all three sites.

 

Challenge

Before Pulpstream, Tina tracked leave of absence by hand across three sites, drafting every letter manually. Records lived in two places at once: her computer and printed hard copies onsite. There was no single source of truth for who was on leave, what type, or what stage the paperwork was in.

"Documentation being saved in multiple locations. I processed the leaves so they were saved on my computer, and the sites would print out all the letters and notices and keep a hardcopy onsite 
in files."

Tina Machado, 
Sr. Benefits Analyst, Blue Diamond Growers

 

Solution

Leave of absence software results for multi-state employers

Pulpstream replaced manual, site-by-site paper tracking with one platform across all three locations. State leave law requirements are built in, so out-of-state employees receive compliant processing without anyone having to research statutes. Every document is generated and stored in one place.

Why Pulpstream Set Itself Apart:

  • Single platform replacing three separate paper filing systems

  • Centralized documentation, closing the digital/paper gap

  • Direct employee visibility into leave balances and status

  • Fast, responsive support before and after go-live

  • State-specific leave law requirements built directly into the platform

 

Results

Blue Diamond Growers now completes the full leave process, from intake to finalized notice, in under one day.

Under One Day, Start to Finish

The full leave process, from intake to finalized notice, now takes less than one day, down from a cycle that used to stretch across mailing time and manual assembly at three separate sites. < 1 day — Total time from leave request received to notices finalized and sent

Compliance Handled Without the Research

State leave law requirements are already reflected in the platform, so out-of-state employees get accurate, compliant processing without manual research.

Direct Employee Visibility

Leave balances and status, which used to require a phone call or email, are now visible to employees directly in the platform.

Standout Feature: Intermittent Leave Tracking

Asked what surprised her most, Tina pointed to intermittent leave tracking, the hardest leave type to manage manually because of its irregular, on-and-off nature.

“The ease of intermittent leave tracking [surprised me most]. I would tell them what a gift Pulpstream has been for our company.”

- Tina Machado, Blue Diamond Growers

Harness the Power of Pulpstream's Leave Management Platform

See for yourself how Pulpstream is transforming leave management processes for organizations across all industries. Contact our team for a customized demo tailored to your company's specific needs.