HR Specialist Automates FMLA Compliance and Expands Leave Management to Bereavement Leave
Key Achievements
- Eliminated FMLA compliance risk. Notices and forms now generate and distribute automatically, no manual tracking required.
- Expanded to bereavement leave. After success with FMLA, Olsson added bereavement leave to Pulpstream, beyond original scope.
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- Delivered self-service employees love. After FMLA automation, employees track leave requests easily.
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Background
Olsson is a nationally recognized engineering and design firm with more than 2,000 employees across 30+ offices in Nebraska, Kansas, Colorado, Iowa, Missouri, Oklahoma, Arizona, and Minnesota.
Amanda Witzke, HR Specialist, manages leave administration for the firm. Before Pulpstream, Olsson's HR team handled FMLA paperwork entirely in-house, a manual process that required preparing forms, distributing notices, and maintaining records by hand across a firm growing in offices and headcount every year.
Challenge
Before Pulpstream, Olsson's HR team completed FMLA paperwork in-house, a time-consuming process that required manual form preparation, notice distribution, and record management. For a firm with 2,000+ employees spread across more than 30 offices, the administrative burden of paper-based compliance scaled with every new office and every new leave case.
The risk was the same one every manual leave process carries: the process depends on the person running it remembering every step, every deadline, and every required notice. When that person is also handling other HR responsibilities across dozens of locations, gaps become a matter of when, not if.
Solution
Pulpstream replaced Olsson's manual paperwork process with a system that generates forms, distributes required notices to employees automatically, and tracks every step of the leave lifecycle without manual intervention. The HR team moved from assembling paperwork to reviewing and approving cases that the system had already prepared.
Why Pulpstream Set Itself Apart:
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Automatic generation and distribution of required FMLA notices and forms
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End-to-end tracking of the leave lifecycle without manual intervention
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Implementation cadence built around Olsson's schedule, not a fixed vendor timeline
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Room to expand beyond the original scope into new leave types
Results
Pulpstream delivered two categories of results for Olsson: compliance automation and an expanded use case the firm hadn't originally planned for.
Compliance Automation
All required FMLA notices and forms are now system-generated and system-distributed. The HR team no longer tracks notice requirements manually, and the compliance risk associated with missed or late notifications has been eliminated.
Expanded Use Case: Bereavement Leave
After seeing how Pulpstream handled FMLA workflows, Olsson added bereavement leave requests to the platform. A leave type that wasn't part of the original implementation scope now runs through the same system, giving HR a consistent process and auditable record for every type of employee leave.
Employee Experience: Self-Service Across 30+ Offices
Employee experience was a stated priority when Olsson chose Pulpstream, and the result matched the intent. Amanda identified the ease of employee application and navigation as the system's best feature. Employees across Olsson's 30+ offices can initiate leave requests, submit documentation, and track case status through a consistent self-service experience regardless of which office they work from. The reporting capabilities and overall homepage design were also cited as strengths.
"The best is how easy it is for our employees to apply and navigate. Employee experience was part of our ultimate goal."
Amanda Witzke
HR Specialist, Olsson
“Working with Pulpstream has significantly improved the ease of generating forms and responses. We no longer have concerns with compliance; all required notices are automatically sent to employees.”
- Amanda Witzke, Olsson
Harness the Power of Pulpstream's Leave Management Platform
See for yourself how Pulpstream is transforming leave management processes for organizations across all industries. Contact our team for a customized demo tailored to your company's specific needs.
